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PAYMENT POLICY 2012

PAYMENT

•Ask your Rep. for the pre-payment link!
• If you did not pre-pay, the payment must be complete before starting classes on Monday.
• Payment can be made in cash (US Dollars or local currency) or by credit card (Visa, American Express or MasterCard).
• If you have traveler’s checks, it is necessary to cash them first. Please ask the receptionist where to go to cash travelers checks.
• If you have not paid by your second day of class, you may not participate in class until your payment is made. You will also be removed from your housing.
• Portions of programs not paid upon arrival will be canceled. You may reserve space later if available.



ECELA Cancellation and Changes Policy


Cancellation and changes prior to start date


Regular Spanish Programs (Group, private, semi private and custom classes):
• Notice more than four weeks before start date: no fee
• Change noticed less than four weeks before start date: $75
• Cancellation noticed less than four weeks before start date: $200 

Special Programs:

• Notice more than three months before start date: no fee
• Change noticed less than three months before start date: $75 (When possible, depending on school location)
• Cancellation noticed less than three months before start date:
• Voluntary Program (when paid): $195
• Internship Program: $200
• Medical Shadowing: $200

NOTES:
Start date: is the arrival date to the first location in which you are enrolled for our courses


Cancellation and changes after start date


Regular Spanish Programs (Group, private, semi private and custom classes):
• If you choose to change a part or the entire scheduled program, we will refigure your invoice and you will be charged a $75 (US dollars) processing fee.
• If you choose to cancel your program, you are eligible for a 50% refund of the remaining scheduled program or 100% toward a future program, less a $75 processing fee. (NOT applicable to programs with long term discounts of 10%, 20%, 30% and 40%. In this case no refund is possible).



Special Programs:
Special programs can not be changed neither cancelled after the start date


NOTES:
• Programs with long term discounts can not be cancelled neither refunded.
• All programs are transferable to another person of your choice, if you are not able to make your trip or finish your program.
• Any change or cancellation must be done with at least 1 weeks notice.
• Student enrolled by agencies, please contact your agency for changes and cancellations.
• Students arriving after the course starts will not be refunded for any unused portion.
Start date: is the arrival date to the first location in which you are enrolled for our courses


Cancellation of course by the School:
• If the school has to cancel a course before the start date, the full amount received will be refunded.
• If the school has to cancel a course after the start date, the full amount of the remaining scheduled program will be refunded.
• If the school has to cancel the course due to breach of contract by the student, no payment will be refunded.



NOTES:
• Refunds will be done by credit card or cash depending on how you paid for your program. In general, this process takes 5-7 business days.



ECELA 2012 Holidays


National Holidays - The school will be closed on the following dates; these classes cannot be refunded or made up.
 

Buenos Aires: Feb 20, Apr 2, Apr 6, May 1, May 25, Jul 9, Dec 25
Santiago: Apr 6, May 1, Sept 18, Nov 1, Dec 25
Lima: Apr 6, May 1, Dec 25
Cusco: Apr 6, May 1, Dec 25
Mendoza: Feb 20, Apr 2, Apr 6, May 1, May 25, Jul 9, Dec 25
Viña del Mar: Apr 6, May 1, Sept 18, Nov 1, Dec 25

Other holidays –
The school will be closed and lessons will not be refunded; a conversation club will be organized instead during working days

Buenos Aires: Feb 21, Feb 27, Apr 5, Apr 30, Jun 20, Aug 20, Oct 8, Nov 26, Dec 24, Dec 31
Santiago: Apr 25, May 21, Jul 2, Jul 16, Aug 15, Sept 17, Sept 19, Oct 15, Nov 2
Lima: Apr 5, Jun 29, Aug 30, Oct 8, Nov 1
Cusco: Apr 5, Jun 7, Jun 29, Aug 30, Oct 8, Nov 1
Mendoza: Feb 21, Feb 27, Apr 5, Apr 30, Jun 20, Jul 25, Aug 20, Oct 8, Nov 26, Dec 24, Dec 31
Viña del Mar: Apr 25, May 21, Jul 2, Jul 16, Aug 15, Sept 17, Sept 19, Oct 15, Nov 2


Weekends Holidays – There won’t be any activities during these days:

Buenos Aires: Jan 1, Mar 24, Dec 8
Santiago: Jan 1, Apr 7, Oct 28, Dec 8
Lima: Jan 1, Jun 24, Jul 28, Jul 29
Cusco: Jan 1, Jun 24, Jul 28, Jul 29
Mendoza: Jan 1, Mar 24, Dec 8
Viña del Mar: Jan 1, Apr 7, Oct 28, Dec 8


Exceptional Holidays:
In South America sometimes the date of the holidays may be changed when they fall on weekdays; generally, there will be no advance notice of this.




 


Classes Long term discount (Standard programs only)
 Program Length  Discount
5 - 8 weeks
 10%
9 - 12 weeks
 20%
13-16
 30%
17 weeks +
 40%




















     

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